Sub-processors

Current as of December 1, 2023

Third-Party Sub-processors

Crossbill uses the third party entities below (each, a “sub-processor”) to process personal data on behalf of Crossbill customers and in accordance with contract terms between Crossbill and the sub-processor to uphold Crossbill’s commitments in Crossbill's Data Processing Addendum.

Crossbill carries out annual compliance reviews of its sub-processors, and where the engagement of a sub-processor requires the cross-border transfer of personal data, Crossbill conducts Transfer Impact Assessments in accordance with applicable data protection law for these data transfers. Crossbill imposes obligations on its sub-processors to implement appropriate technical and organizational measures ensuring that the sub-processing of personal data is protected to the standards required by applicable data protection laws.

Further information relating to sub-processor security measures can be found via the external links below. For each sub-processor below, processing of personal data will be for the duration of use of the applicable service(s) by the customer, and for the retention periods as set out in the customer’s agreement with Crossbill and any product documentation. Please note that if you use Crossbill data residency, pinned data remains in your specified location as described on this page.

Sub-processor Applicable Cloud Products Nature and Purpose of Processing Categories of personal data Location of Processing Security and Supplemental Measures

Google Cloud EMEA Limited

CrossbillSoftware.com website

Cloud hosting provider

Personal data contained in user account information

UK

Google Cloud Compliance resource center
Google Cloud Sub-processors

Stripe Payments Australia Pty Ltd

CrossbillSoftware.com website

Payments processor

Billing information provided during checkout process

Australia

United States

Stripe security measures
Stripe Sub-processors

Crossbill Group Sub-processors

The following Crossbill Group companies are sub-processors providing technical and operational support. Crossbill employees may be located in any of the countries listed here.

Entity Applicable Cloud Products Entity Country

Graperis Pty Ltd

All Crossbill Cloud Products

Australia